sábado, 5 de novembro de 2011

Facilities Cyrela



SMART SOLUTIONS TO FACILITATE YOUR DAY TO DAY.

The Facilities by Cyrela is a trademark of Group Cyrela / Brazil Realty who was born to give you peace of mind. The Facilities is responsible for coordinating all the basic services of empreendimento.Para those seeking total convenience, the program also provides a system of contracted services (pay-per-use), available to meet the demands especificas.Tudo supported by this technology edge, where all the service request is monitored via Internet.Trata is a service that operates with labor approved and qualified and extremely careful where ongoing training and basic tool for maintaining the Concept Facilities.

BASIC SERVICES (INCLUDED IN CONDO)

SAFETY SHEET: Service Center 24 hours / Access Control entry and exit of residents, visitors and suppliers.

- Monitors security CCTV images.
- Meets radio, intercom and Internet all requests and directions of the Service Desk / Concierge;
- Through training, it acts directly on the safety of the enterprise;
- The Service Desk is directly connected via nextel, next to the security company;

MANAGER / CONCIERGE

- Assistance to investors;
- Zeal For Institutional Image Facilities;
- Zeal institutional image of the Condominium;
- Coordinate all services of the Enterprise;
- Serves as instructor / trainer with the subcontractors;
- Supervises the performance of services;
- Receives requests from residents and directs them as matter with the Administrator, builders and suppliers;
- Manages the budget for the costs of the condominium X sealing quality;
- Monitor the quality of Customer Services;
- Follow the process from beginning to end of the request;
- Coordinates the use of common areas of the enterprise, keeping the calendar of festivals and events;
- Holds regular meetings with staff training leaders (Reception / Governance / Maintenance / Ordinance);
- Customer Relations and Foreign;
- Coordination of the Condominium General (Operations and Administration);
- Wealth Management.

CENTRAL SERVICES 24 HOURS

- Access Control;
- Valet Service: Receipt of vehicles in the garage;
- Assistance to tenants in person, via intercom, telephone or portal services exclusive of the Condominium;
- Asset Security: controlling the entry of visitors, suppliers and deliveries;
- Comments and waking;
- Receiving Mail and packages;
- Service and forward the requests of investors;
- Monitoring of requests from residents via the Internet / portal services developed specifically to meet the enterprise;
- Scheduling and reservations for parties and events, as well as the use of common areas and specially designed environments.

CENTRAL CLEANING

- Basic maintenance of the apartment - small adjustments, repairs or repairs;

- Basic storage unit (except Sundays): Services for simple storage beds, bathroom and removal of trash from the apartment.

- Cleaning Services, conservation and maintenance of recreational External Spaces and Gardens. Third party responsible for cleaning and conservation of green areas (internal and external), playground, jogging tracks, parks, space for meditation, stepping stones, heated lap pool, leisure pool area with solarium, an outdoor pool integrated into the landscaping , Massage Gazebo, Fence and Tropical Fruit Trees and more.

Service - Cleaning, care and maintenance in environments specially designed Internal common areas, and services Social Hall, Lobby, Lounge, Library, Gourmet, Party Room, Home Office, Fitness Center / Gym, Sauna with shower, room rest, Bathroom with hot tubs, changing rooms for male and female social, Sauna and more.

- Cleaning of common areas and functional, locker rooms, cafeteria, administrative area, lodges, private garages and closets, doors with waiting room and toilets and so on.

- Maintenance Support Building Maintenance: In order to maintain the facility upgraded, oblivious to the natural wear of the common areas of the Enterprise, through constant supervision and a maintenance routine pre-formatted, enable preventive actions in order to minimize the most of the maintenancecorrective, so will keep the building updated effectively, mitigating damage to or loss of property value.

- Supervision MANAGEMENT / Condominium Management: Manage, coordinate and manage the condominium through professional management to avoid excessive wear assemblies.The technology implemented allows a cost-efficient management of differentiated with total transparency.

- Technology: Portal of the condominium services exclusively via software enabling the joint owner access the department's operating requests condo or contractors of basic services (pay per use). The joint owner also access data relevant to the administration of the enterprise as Minutes, Notices, balance sheets, convention condominium, rules, etc. ...

- OPTIONAL SERVICES (PAY-PER-USE) Tour Collection: third-party company responsible for the removal and return of clothes to wash, repair of clothing and shoes in the same condominium.

- Heavy Maintenance: registration of professionals available to tenants via the service portal, to perform services as a bricklayer, plumber, electrician, carpenter and others.

- Heavy Duty Cleaner: occasional cleaning services from a simple glass cleaner to clean up the unit completely.

- Support implementation of decoration units, allows the investor to receive your unit fully furnished ready to live or lease.

- Other Services accredited providers and registered covering services such as: Frozen, Pet Care, Baby-sitting, personal trainer, personal dancer, teacher of languages, children's entertainer, tennis instructor, Buffets, carrier service, placing bathroom stall, salon at home, pest control, landscaping internal maintenance of vessels, etc.. etc.. etc ...

With Facilities by Cyrela, you can count on trained and qualified professionals, and the commitment of those who are in business since the project design. Cyrela: with you from start to finish.


Contact:
Saladyno - Elite Brasil Inteligência Imobiliária
55+ (11) 8255-5058 | 6654-9135
saladyno.imoveis @ gmail.com
saladyno@elivendas.com.br

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